Privacy
Policy.
Last updated: July 29th, 2026
Effective Date: July 29, 2026
SmileHaus Orthodontics ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share the information you provide through our website forms and, if you choose, when you opt in to receive text messages from us.
Information We Collect
When you submit a form on our website, we may collect:
- Your name, email address, and phone number
- The details of your inquiry (for example, the treatment you're interested in)
- Whether you have opted in to receive marketing text messages or calls, and the date and time of that choice
Text Messages & Phone Calls
We treat two kinds of messages differently:
- Responding to your request. When you submit a form, you agree that we may contact you by phone, text, or email about that specific request — for example, to schedule or confirm your complimentary consultation.
- Marketing messages. We do not send automated marketing text messages or calls unless you give prior express written consent by checking the optional consent box on our form. This consent is never required to receive treatment. Message frequency varies, and message and data rates may apply.
Appointment reminders and other service messages sent to existing patients are separate from marketing and are handled as part of your care.
How We Use Your Information
We use your information to:
- Respond to your inquiry and coordinate your care
- Send marketing messages only if you have opted in to receive them
Sharing Your Information
We do not sell your information, and we do not share your phone number or your text-message opt-in with third parties for their own marketing purposes.
Your Rights
You can opt out of marketing text messages at any time by replying STOP to any message we send you, or reply HELP for help. You may also contact us directly to update your preferences.
Data Security
We implement reasonable measures to protect your personal information from unauthorized access or disclosure.
Contact Us
If you have questions or concerns about our privacy practices, contact us at (626) 788-5911.